Owners Guide
and
Installation Instructions
Gas Domestic Outdoor
Water Heater
This water heater must be installed and serviced by an authorised person.
Please leave this guide with the householder.
The other pages are intended for the installer but may be of interest.
Save A Service Call ...................................................................11
Installation..................................................................................14
Connections – Plumbing ..........................................................22
Commissioning..........................................................................25
Lighting The Water Heater........................................................26
Draining The Water Heater .......................................................29
Water Supplies...........................................................................30
Warranty.....................................................................................31
3
ABOUT YOUR WATER HEATER
MODEL TYPE
Congratulations for choosing a Rheem® water heater. The model you have
chosen is suitable for outdoor installation only. The model is either a 311 series
Rheemglas®, 314 series RheemPlus™ or 811 series Optima™ water heater.
Optima models have an extended warranty (refer to the warranty on page 32).
HOW HOT SHOULD THE WATER BE?
The water heater features
a
user
adjustable thermostat, which allows you to
personally choose the most suitable
temperature for your hot water needs.
Refer to “Temperature Adjustment” on
page 5.
Rheemglas and
Optima maximum
thermostat setting
A RheemPlus water heater is temperature
limited to deliver water not exceeding
50°C.
minimum
recommended stored
water temperature
To meet the requirements of the National
Plumbing Standard the temperature of the
stored water must not be below 60°C.
RheemPlus maximum
delivery temperature.
maximum
recommended supply
temperature to
bathrooms and
ensuites
HOTTER WATER INCREASES THE RISK
OF SCALD INJURY
This water heater can deliver water at
temperatures which can cause scalding.
Check the water temperature before use,
such as when entering a shower or filling a
bath or basin, to ensure it is suitable for the
application and will not cause scald injury.
We recommend and it may also be required by regulations that an approved
temperature limiting device be fitted into the hot water pipe work to the
bathroom and ensuite when a Rheemglas or Optima water heater is installed.
This will keep the water temperature below 50°C at the bathroom and ensuite.
The risk of scald injury will be reduced and still allow hotter water to the kitchen
and laundry.
A RheemPlus water heater will not deliver temperatures exceeding 50°C, in
accordance with AS 3498. There is no statutory requirement to fit a
temperature limiting device if this water heater is installed in other than an early
childhood centre, school, nursing home or a facility for young, aged, sick or
disabled people.
4
ABOUT YOUR WATER HEATER
TEMPERATURE ADJUSTMENT
The temperature adjusting dial is on the
gas valve, located behind the access
cover on the lower front of the water
heater. A setting of ‘6’ will normally
maintain the water temperature at about
60°C. Each number represents
a
temperature difference of approximately
6°C.
To increase the water temperature to
65°C, turn the gas control knob
anticlockwise to a setting of ‘7’. Refer to
Scald Injury” on page 4.
A
RheemPlus
water
heater
is
temperature limited to 50°C at the hot
water outlet. Increasing the thermostat
setting will not increase the outlet
temperature but will provide more hot
water capacity.
WARNING
This water heater is not intended to be operated, adjusted or tampered with by
young children or infirm persons. Young children should be supervised to
ensure they do not interfere with the water heater.
SAFETY
This water heater is supplied with a thermostat, an over-temperature cut-out,
and a combination temperature pressure relief valve. In addition, a RheemPlus
water heater has a temperature limiting valve. These devices must not be
tampered with or removed. The water heater must not be operated unless each
of these devices is fitted and is in working order.
The warranty can become void if relief valves or other safety devices are
tampered with or if the installation is not in accordance with these
instructions.
5
ABOUT YOUR WATER HEATER
•
•
Do not store flammable or
combustible materials near the
water heater. Flammable liquids
(such as petrol), newspapers and
similar articles must be kept well
away from the water heater and the
flue terminal.
Do not use aerosols, stain
removers
and
household
chemicals near the water heater
whilst it is working. Gases from
some
aerosol
sprays,
stain
removers and household chemicals
become corrosive when drawn into a
flame.
•
Do not store swimming pool
chemicals, household cleaners,
etc., near the water heater.
•
•
Do not place anything on top of the water heater or in contact with the flue
terminal. Ensure the flue terminal is not obstructed in any way at any time.
Do not use Propane / Butane gas mixtures in a Propane model. A Propane
model is designed to operate on Propane only. The use of
Propane / Butane mixture, such as automotive LPG fuel, in a Propane
model is unsafe and can cause damage to the water heater.
TO TURN OFF THE WATER HEATER
If it is necessary to turn off the water heater:
•
•
•
Shut down the gas control (refer to “Close Down Procedure” on page 29).
Close the gas isolation valve at the inlet to the gas control.
Close the cold water isolation valve at the inlet to the water heater.
TO TURN ON THE WATER HEATER
•
•
•
Open the cold water isolation valve fully at the inlet to the water heater.
Open the gas isolation valve fully at the inlet to the gas control.
Light the water heater (refer to “Lighting the Water Heater” on page 26).
6
ABOUT YOUR WATER HEATER
HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY?
Installation requirements are shown on page 20. The water heater must be
installed by an authorised person and the installation must comply with National
Standards AS/NZS 3500.4, AS 5601 and all local codes and regulatory
authority requirements. In New Zealand, the installation must conform with the
Code of Practice for installation of Gas Appliances NZS 5261 and the New
Zealand Building Code.
DOES THE WATER QUALITY AFFECT THE WATER HEATER?
The water heater is suitable for most public water supplies, however some
water qualities may have detrimental effects on the cylinder and fittings. If you
are in a known harsh water area you must read page 30. If you are not sure,
have your water quality checked against the conditions described on page 30.
HOW LONG WILL THE WATER HEATER LAST?
There are a number of factors that will affect the length of service the water
temperature (inlet and outlet) and the water usage pattern. However, your
water heater is supported by a comprehensive warranty (refer to page 32).
ANODE PROTECTION
The anode(s) installed in your water heater will slowly dissipate whilst
protecting the cylinder. The life of the water heater cylinder may be extended
by arranging for an authorised person to inspect the anode(s) and replace if
required.
The suggested time after installation when the anode(s) should be inspected is:
Rheemglas
RheemPlus
Optima
8 years
8 years
10 years
For softened water supplies or in areas of poor water quality, it is
recommended the anode(s) be inspected 3 years earlier than shown (refer to
“Water Supplies” on page 30).
7
HOW YOUR WATER HEATER WORKS
Water is stored in a vitreous enamel lined steel cylinder and heated by a gas
burner located under the cylinder. The heat produced by the burner is
transferred to the water through the base of the cylinder and through the wall of
a flue pipe which passes through the centre of the cylinder. A flue baffle in this
flue ensures the efficiency of the water heater is correct. The gas supply to the
burner is controlled by the thermostat so the water is heated to a constant
temperature. Automatic safety controls are fitted to the water heater to provide
safe and efficient operation.
MAINS PRESSURE
The water heater is designed to operate at
mains pressure by connecting directly to
the mains water supply. If the mains supply
pressure in your area exceeds that shown
on page 15, a pressure limiting valve must
be fitted. The supply pressure should be
greater than 350 kPa for true mains
pressure operation to be achieved.
PIEZO IGNITION
The “Piezo” push button igniter makes
lighting the pilot flame of your water heater
very easy. Simply follow the instructions on
the label attached to the back of the access
door. There is no need for matches to light
the water heater.
PILOT IGNITER
A permanent pilot flame burns to ignite the
main burner automatically. Heat from the
pilot is absorbed by the water.
GOING ON HOLIDAYS
If you are going on holiday for more than a
few days the thermostat can be set to the
“·” (pilot) position to conserve energy
(refer to point 1 of “Close Down Procedure”
on page 29). If it is necessary to turn off the
water heater, refer to “To Turn Off The
Water Heater” on page 6.
8
REGULAR CARE
TEMPERATURE PRESSURE RELIEF VALVE
This valve is near the top of the water
heater and is essential for its safe
operation. It is possible for the valve to
release a little water through the drain
line during each heating period. This
occurs as the water is heated and
expands by approximately 1/50 of its
volume.
Continuous leakage of water from the
valve and its drain line may indicate a
problem with the water heater (refer to
Running” on page 12).
WARNING: Never block the outlet of
this valve or its drain line for any
reason.
Operate the easing lever on the
temperature pressure relief valve once
every six months. It is very important
you raise and lower the lever gently.
water
heater
DANGER – Failure to do this may result
in the water heater cylinder failing.
If water does not flow freely from the
drain line when the lever is lifted, then
the water heater should be checked by
the Rheem Service Department or their
Accredited Service Agent.
lift until water
flows from the
drain line –
drain
line
lower gently
The temperature pressure relief valve should be checked for performance or
replaced at intervals not exceeding 5 years, or more frequently in areas where
there is a high incidence of water deposits (refer to “Water Supplies” on
page 30).
9
REGULAR CARE
TEMPERATURE LIMITING VALVE
A RheemPlus water heater is fitted with a temperature limiting valve at the hot
water outlet. The valve is set to deliver water not exceeding 50°C.
The valve should be checked for performance every twelve months. This can
be performed by measuring the water temperature from a hot tap with a
thermometer. If the water is being delivered at a temperature exceeding 50°C,
phone your nearest Rheem Service Department or Accredited Service Agent to
arrange for an inspection.
The valve should be replaced at intervals not exceeding 5 years, or more
frequently in areas where there is a high incidence of water deposits (refer to
“Water Supplies” on page 30). Failure to do this may result in water at a
temperature up to 70°C being delivered at the hot tap, increasing the risk of
scald injury.
EXPANSION CONTROL VALVE
In many areas, including South Australia, Western Australia and scaling water
areas, an expansion control valve is fitted to the cold water line to the water
heater. Water will flow from its drain line during the heating period.
Operate the easing lever on the expansion control valve once every six
months. It is very important you raise and lower the lever gently. The
expansion control valve should be checked for performance or replaced at
intervals not exceeding 5 years, or more frequently in areas where there is a
high incidence of water deposits.
SERVICING
For safe and efficient operation, the water heater should be serviced annually
by your nearest Rheem Service Department or their Accredited Service Agent.
Only genuine replacement parts should be used on this water heater.
Warning: Servicing of a gas water heater should only be carried out by
authorised personnel.
10
SAVE A SERVICE CALL
Check the items below before making a service call. You will be charged for
attending to any condition or fault that is not related to manufacture or failure of
a part.
•
Are you using more hot water than you think?
Is one outlet (especially the shower)
using more hot water than you
think? Very often it is not realised
the amount of hot water used,
particularly
when
showering.
Carefully review the family’s hot
water usage. Have your plumber fit a
flow control valve to each shower
outlet to reduce water usage.
•
Pilot flame alight?
Check the pilot flame is burning by
removing the access cover. Relight
the pilot flame according to the
lighting
instructions
(refer
to
“Lighting the Water Heater” on
page 26).
•
•
Temperature pressure relief valve running
Is the relief valve discharging too much water? (Refer to “Temperature
Pressure Relief Valve Running” on page 12).
Thermostat setting
Ensure the thermostat setting is appropriate. You may choose to adjust the
thermostat upwards to gain additional hot water capacity.
Note: Hotter water increases the risk of scald injury.
A RheemPlus water heater is temperature limited to 50°C at the hot water
outlet. Increasing the thermostat setting will not increase the outlet
temperature but will provide more hot water capacity.
•
Water heater size
Do you have the correct size water heater for your requirements? The sizing
guide in the Rheem sales literature and on the Rheem website
(www.rheem.com.au) suggests average sizes that may be needed.
11
SAVE A SERVICE CALL
WATER NOT HOT ENOUGH
You may find that due to heavy hot water usage the water temperature may be
lower than normally expected.
WATER TEMPERATURE TOO HIGH
A RheemPlus water heater is fitted with a temperature limiting valve set to
or Accredited service Agent to arrange for an inspection. Care must be taken
by all householders when using hot water until the valve is serviced or
replaced.
TEMPERATURE PRESSURE RELIEF VALVE RUNNING
•
Normal Operation
It is normal and desirable this valve
allows a small quantity of water to
escape during the heating cycle.
However, if it discharges more than
a bucket full of water in 24 hours,
there may be another problem.
•
Continuous dribble
Try gently raising the easing lever
on the relief valve for a few seconds
(refer to “Temperature Pressure
Relief Valve” on page 9). This may
dislodge a small particle of foreign
matter and clear the fault. Release
the lever gently.
•
•
Steady flows for long period (often at night)
This may indicate the mains water pressure sometimes rises above the
designed pressure of the water heater. Ask your installing plumber to fit a
pressure limiting valve.
NEVER replace the relief valve with one of a higher pressure rating.
Heavy flows of hot water until the water heater is cold - then stops
until water reheats
The gas control must be turned off using the knob on top of the gas control
thermostat (refer to “Close Down Procedure” on page 29). Phone your
nearest Rheem Service Department or Accredited Service Agent to arrange
for inspection.
12
SAVE A SERVICE CALL
EXPANSION CONTROL VALVE RUNNING
If an expansion control valve is fitted in the cold water line to the water heater
(refer to page 22) it may discharge a small quantity of water instead of the
temperature pressure relief valve on the water heater. The benefit is that
energy is conserved as the discharged water is cooler.
CAN’T LIGHT THE PILOT FLAME
•
Is there gas to the water heater?
Check the gas isolation valve on the gas
supply line is open.
•
Is there a normal gas supply to the rest
of the premises?
Try lighting another gas appliance to check.
If there is no gas, call the gas supplier.
WATER HEATER APPEARS TO BE LEAKING
When the water heater is first lit, or after a large usage of hot water,
condensation may form on the burner of the water heater. This is quite normal,
especially in winter months and will dry off as the water is heated.
HIGH GAS BILLS
Should you at any time, feel your gas account is too high, we suggest you
check the following points:
•
•
•
Is the relief valve running excessively?
(Refer to “Temperature Pressure Relief
Is one outlet (especially the shower) using
more hot water than you think? (Refer to
“Not Enough Hot Water” on page 11).
Is there a leaking hot water pipe, dripping
hot water tap, etc? Even a small leak will
waste a surprising quantity of hot water and
gas. Replace faulty tap washers, and have
your plumber rectify any leaking pipe work.
•
Consider recent changes to your hot water usage pattern and check if there
has been any increase in tariffs since your previous account.
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU
NEED ASSISTANCE, CALL YOUR NEAREST RHEEM SERVICE
DEPARTMENT OR ACCREDITED SERVICE AGENT.
13
INSTALLATION
THIS WATER HEATER IS FOR OUTDOOR INSTALLATION ONLY.
THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING.
Check the water heater is suitable for the gas type available
(refer to the rating label on the water heater).
WATER HEATER LOCATION
The water heater should be installed close to the most frequently used outlet
and its position chosen with safety and service in mind. Make sure people
(particularly children) will not touch the flue outlet. The flue terminal must be
clear of obstructions and shrubbery.
Clearance must be allowed for servicing
of the water heater. The water heater
must be accessible without the use of a
ladder or scaffold. Make sure the
temperature pressure relief valve lever
is accessible and the front cover and
burner can be removed for service.
If possible leave headroom of one water
heater length so the anode can be
inspected or replaced. Remember you
may have to remove the entire water
heater later for servicing.
The installation must comply with the
requirements
of
AS/NZS 3500.4,
AS 5601 and all local codes and
regulatory authority requirements. In
New Zealand, the installation must
conform with NZS 5261 Code of
Practice for Installation of Gas Burning
Appliances and the New Zealand
Building Code.
The water heater must not be installed in an area with a corrosive atmosphere
where chemicals are stored or where aerosol propellants are released.
Remember the air may be safe to breathe, but when it goes through a flame,
chemical changes take place which may attack the water heater.
14
INSTALLATION
The water heater is to be installed at ground level on a concrete or brick plinth
(fire proof base) and must stand vertically upright with the back of the water
heater against an external wall or alternatively against a fireproof screen
extending at least 500 mm above, below and either side the flue terminal.
Failure to observe this precaution can cause problems in high wind areas. The
water heater must be secured to the wall or screen using the brackets
provided. A secondary flue is not required.
Kits are available to enable the water heater to be installed partially recessed
into an external wall.
As a guide the following requirements extracted from the Australian Gas
Installations Standard AS 5601, must be observed:
•
•
At least 300 mm between the top of
the water heater and the eaves.
At least 500 mm between the water
heater and the edge of any opening
into
the
building,
measured
horizontally and vertically.
•
At least 500 mm between the water
heater and a return wall or external
corner, measured horizontally along
the wall.
•
•
At least 500 mm below any
openable window.
At least 500 mm clear of any combustibles.
MAINS WATER SUPPLY
Where the mains water supply pressure exceeds that shown in the table below,
an approved pressure limiting valve is required and should be fitted as shown
in the installation diagram (refer to diagram on page 22).
Model
090 – 170
1400 kPa
1200 kPa
Relief valve setting
Expansion control valve setting *
Max. mains supply pressure
With expansion control valve
Without expansion control valve
960 kPa
1120 kPa
* Expansion control valve not supplied with the water heater.
15
INSTALLATION
TANK WATER SUPPLY
If the water heater is supplied with water from a tank supply, then the bottom of
the supply tank must be at least 1 m above the highest hot water outlet. Take
care to avoid air locks. The cold water line to the water heater should be
adequately sized and fitted with a full flow gate valve or ball valve.
HOT WATER DELIVERY
This water heater can deliver water at temperatures which can cause scalding.
It is necessary and we recommend that a temperature limiting device be fitted
between a Rheemglas or Optima water heater and hot water outlets in any
ablution and public areas such as a bathroom, ensuite or public amenities, to
reduce the risk of scalding. The installing plumber may have a legal obligation
to ensure the installation of this water heater meets the delivery water
temperature requirements of AS/NZS 3500.4 so that scalding water
temperatures are not delivered to a bathroom, ensuite or other ablution or
public area.
Where a temperature limiting device is installed adjacent to the water heater,
the cold water line to the temperature limiting device can be branched off the
cold water line either before or after the isolation valve, pressure limiting valve
and non return valve to the water heater. If an expansion control valve is
required, it must always be installed after the non return valve and be the last
valve prior to the water heater.
If a pressure limiting valve is installed on the cold water line to the water heater
and the cold water line to a temperature limiting device branches off before this
valve or from another cold water line in the premises, then a pressure limiting
valve may be required prior to the temperature limiting device.
Two Temperature Zones Using a Temperature Limiting Device
16
INSTALLATION
A
RheemPlus
water
heater will not deliver
temperatures exceeding
50°C, in accordance with
AS 3498. There is no
statutory requirement to
fit a temperature limiting
device if this water heater
is installed in other than
an early childhood centre,
school, nursing home or a
facility for young, aged,
sick or disabled people.
CIRCULATED HOT WATER FLOW AND RETURN SYSTEM
A RheemPlus water heater cannot be installed as part of a circulated hot water
flow and return system in a building.
If a Rheem water heater is to be installed as part of a circulated hot water flow
and return system, a storage water heater able to provide a hot water outlet
temperature of at least 60°C must be used. Note: The thermostat must always
be set to at least 60°C. Refer to the diagram on page 18.
Temperature Limiting Device
A temperature limiting device cannot be installed in circulated hot water flow
and return pipe work. The tempered water from a temperature limiting device
cannot be circulated. Where a circulated hot water flow and return system is
required in a building, a temperature limiting device can only be installed on a
dead leg, branching off the circulated hot water flow and return pipe.
If circulated tempered water were to be returned back to the water heater,
depending on the location of the return line connection on the water supply line
to the water heater, then either:
•
•
water will be supplied to the cold water inlet of the temperature limiting
device at a temperature exceeding the maximum recommended water
supply temperature, or
when the hot taps are closed no water will be supplied to the cold water
inlet of the temperature limiting device whilst hot water will continue to be
supplied to the hot water inlet of the temperature limiting device.
17
INSTALLATION
These conditions may result in either water at a temperature exceeding the
requirements of AS/NZS 3500.4 being delivered to the hot water outlets in the
ablution areas, or the device closing completely and not delivering water at all,
or the device failing. Under either condition, the operation and performance of
the device cannot be guaranteed.
Circulated Hot Water Flow and Return System – Gas Water Heater
REDUCING HEAT LOSSES
The cold water line to and the hot water line from the water heater must be
insulated in accordance with the requirements of AS/NZS 3500.4. The
insulation must be weatherproof and UV resistant if exposed.
ANODE TYPES
The correct anode type for the water supply being used must be fitted in the
water heater (refer to “Water Supplies” on page 30). The black anode is fitted
as standard.
Total Dissolved Solids in water supply to the water heater
Anode colour code
0 – 40 mg/L
40 – 600 mg/L
600 – 2500 mg/L
Green
Black
Blue
18
INSTALLATION
SADDLING - PIPE WORK
To prevent damage to the cylinder when attaching pipe clips or saddles to the
water heater jacket, we recommend the use of self-drilling screws with a
maximum length of 12 mm. Should pre drilling be required, extreme caution
must be observed when penetrating the jacket of the water heater.
Note: Damage to the cylinder as a result of saddling to the jacket will void
the warranty.
19
INSTALLATION
TYPICAL INSTALLATION – OUTDOOR LOCATION
Hourly Gas
Consumption (MJ)
Min. Gas
Pressure (kPa)
Test Point Gas
Pressure (kPa)
Max. Gas
Pressure (kPa)
Gas Details
090
30
135
35
170
40
090 to 170
1.13
090
135
1.00
2.70
2.70
0.40
170
090 to 170
3.50
1.00
2.70
2.70
0.45
1.00
2.70
2.70
0.35
Natural
30
35
40
2.75
3.50
Propane
Butane
30
30
30
2.75
3.50
27/25 32/30 38/35
0.75
3.50
Town / TLP
Model numbers: N = Natural, P = Propane, B = Butane, T = Town / TLP. Letter N, P, B or T is
included in the model number, eg 311135N0, to denote gas type.
Specifications are subject to change with ongoing product improvements.
20
INSTALLATION
DIMENSIONS AND TECHNICAL DATA
Rheemglas and Optima
RheemPlus
Rheemglas
Optima
RheemPlus
311 090
311 135
811 135
314 135
311 170
811 170
314 170
--
--
Storage capacity
litres
mm
mm
mm
mm
mm
mm
mm
mm
mm
mm
mm
mm
kg
85
1198
422
502
588
328
298
1078
473
208
135
-
130
1598
422
502
988
328
298
1478
473
208
135
480
170
68
160
1898
422
502
1213
403
298
1778
473
208
135
480
170
79
Dimensions
A
B
C
D
E
F
G
K
L
N
Q
R
-
Weight
empty
full
52
kg
137
198
239
21
CONNECTIONS – PLUMBING
CONNECTION SIZES
Rheemglas, Optima
RP ¾/20
RheemPlus
G ¾ B
•
•
•
•
Hot water connection:
Cold water connection:
Relief valve connection:
Gas inlet:
RP ¾/20
RP ½/15
RP ½/15
G ¾ B
RP ½/15
RP ½/15
requirements.
All gas work must be carried out by a qualified person and in accordance with
the Australian Gas Installations Standard AS 5601 and local authority
requirements.
WATER INLET AND OUTLET
All pipe work must be cleared of foreign matter before connection and purged
before attempting to operate the water heater. All olive compression fittings
must use brass or copper olives. Use thread sealing tape or approved thread
sealant on all fittings.
An isolation valve and non return
valve must be installed on the cold
water line to the water heater. Use
the arrangement shown in the
diagram. Refer also to “Hot Water
Delivery” on page 16.
A disconnection union must always
be provided at the cold water inlet
and hot water outlet on the water
heater to allow for disconnection of
the water heater.
All water heaters have a plastic dip
tube or fitting liner in the inlet and
outlet fittings (see diagram). These
must be in place for the water heater
to function properly. Do not remove
or damage them by using heat
nearby. They will be pushed into the
correct position as the fitting is
screwed in.
22
CONNECTIONS – PLUMBING
GAS INLET
The gas connection is made through the grommet in the left hand side panel to
the gas control. The pipe work must be cleared of foreign matter before
connection and purged before attempting to light the water heater. An isolation
valve and disconnection union must be installed to allow servicing and removal
of the water heater. Refer to the Gas Installations Standard AS 5601 for the
correct pipe sizing.
Warning: Always isolate the water heater before pressure testing the gas
supply system. Disconnect the water heater after the isolating cock to prevent
the risk of serious damage to the gas control. Warranty does not cover damage
of any nature resulting from failure to observe this precaution. Refer to rating
label for gas types and pressures.
Caution: Care is necessary when tightening fittings into the gas valve. The gas
valve casting may crack if the fittings are over tightened. Cracked valve
castings are not covered under warranty. Damaged valves must be replaced.
PIPE SIZES
To achieve true mains pressure operation, the cold water line to the water
heater should be the same size or bigger than the hot water line from the water
heater.
The pipe sizing for hot water supply systems should be carried out by persons
competent to do so, choosing the most suitable pipe size for each individual
application. Reference to the technical specifications of the water heater and
local regulatory authority requirements must be made.
RELIEF VALVE
The temperature pressure relief valve is shipped behind the front cover. This
valve must be fitted before the water heater is operated. Before fitting the relief
valve, make sure the probe has not been bent. Seal the thread with Teflon tape
- never hemp. Make sure the tape does not hang over the end of the thread.
Screw the valve into the correct opening (refer to the installation diagram on
page 20) leaving the valve outlet pointing downwards. Do not use a wrench on
the valve body - use the spanner flats provided.
23
CONNECTIONS – PLUMBING
RELIEF VALVE DRAIN
A copper drain line must be fitted to the relief valve to carry the discharge clear
of the water heater. Connect the drain line to the relief valve using a
disconnection union. The pipe work from the relief valve to the drain should be
as short as possible and fall all the way from the water heater with no
restrictions. It should have no more than three right angle bends in it. Use
DN15 pipe.
The outlet of the drain line must be in such a position that flow out of the pipe
discharge will not cause injury, damage or nuisance. The drain line must
discharge at an outlet or air break not more than 9 metres from the relief valve.
In locations where water pipes are prone to freezing, the drain line must be
discharge into a tundish through an air gap of between 75 mm and 150 mm.
Warning: As the function of the temperature pressure relief valve on this water
heater is to discharge high temperature water under certain conditions, it is
strongly recommended the pipe work downstream of the relief valve be capable
of carrying water exceeding 93°C. Failure to observe this precaution may result
in damage to pipe work and property.
EXPANSION CONTROL VALVE
Local regulations may make it mandatory to install an expansion control valve
(ECV) in the cold water line to the water heater. In other areas, an ECV is not
required unless the saturation index is greater than +0.4 (refer to “Water
Supplies” on page 30). However, an ECV may be needed in a corrosive water
area where there are sufficient quantities of silica dissolved in the water.
The expansion control valve must always be installed after the non return valve
and be the last valve installed prior to the water heater (refer to diagram on
page 22). A copper drain line must be run separately from the drain of the relief
valve.
24
COMMISSIONING
TO FILL AND TURN ON THE WATER HEATER
The gas pilot or burner must not be lit until the water heater is filled with
water.
•
•
Open all of the hot water taps in the house (don’t forget the shower).
Open the cold water isolation valve fully to the water heater.
Air will be forced out of the taps.
•
•
•
•
•
Close each tap as water flows freely from it.
Check the pipe work for leaks.
Open the gas isolation valve fully.
Check the gas pipe work for leaks.
Light the water heater (refer to “Lighting the Water Heater” on page 26).
Warning: Upon completion of the installation and commissioning of the water
heater, leave this guide with the householder or responsible officer.
DO NOT leave this guide inside of the cover of the water heater, as it may
interfere with the safe operation of the water heater or ignite when the water
heater is turned on.
GAS INLET PRESSURE
IMPORTANT – CHECK the gas supply pressure at the inlet to the water heater
with the water heater and all other gas burning appliances in the premises
operating (burners alight). The minimum gas supply pressure is:
Natural Gas
Town / TLP
1.13 kPa
0.75 kPa
Propane
Butane
2.75 kPa
2.75 kPa
If this minimum cannot be achieved, it may indicate the meter or the gas line to
the water heater is undersized. It is important to ensure that an adequate gas
supply pressure is available to the water heater when other gas burning
appliances, on the same gas supply, are operating.
TO TURN OFF THE WATER HEATER
If it is necessary to turn off the water heater on completion of the installation,
such as on a building site or where the premises is vacant, then:
•
•
•
Shut down the gas control (refer to “Close Down Procedure” on page 29).
Close the gas isolation valve at the inlet to the gas control.
Close the cold water isolation valve at the inlet to the water heater.
25
LIGHTING THE WATER HEATER
FOR YOUR SAFETY READ BEFORE LIGHTING
Warning: This gas water heater is designed to operate reliably and safely as
long as the operating instructions are followed exactly. You must comply with
these lighting instructions at every stage.
Make sure the water heater is filled with water and the water supply is on,
otherwise serious damage to the vitreous enamel cylinder lining and
plastic components may occur.
The installer must check all gas connections for leaks, gas supply pressure and
test point pressure (refer rating label). Remove the access cover at the front of
the water heater to access the gas thermostat.
SAFETY INFORMATION
A. This water heater is equipped with an igniter button which lights the pilot.
When lighting the pilot follow these instructions exactly.
B. Before lighting ensure there is no smell of gas around or in the vicinity of
the water heater and the burner opening. Be sure to smell next to ground
level as some gases can settle there.
C. What to do if you smell gas.
Do not try to light the water heater.
If the gas smell is throughout the area, turn the gas control knob clockwise
to the “z” (off) position and then turn off the isolation valve on the gas line
to the water heater. Leave the area and call Rheem Service or a qualified
service technician.
D. Use only your hand to turn the gas control knob, never use tools. If the
control knob will not turn by hand, don’t try to repair it, call a qualified
service technician. Force or attempted repair may cause a fire or
explosion.
E. Do not attempt to operate this water heater if it has been damaged. Call a
qualified service technician.
26
LIGHTING THE WATER HEATER
LIGHTING INSTRUCTIONS
Using the gas control light the water heater as follows:
1. Stop, read the safety information on page 26.
2. Turn the gas control knob fully clockwise to the “z” (off) position.
3. Wait five (5) minutes so any build up of unburnt gas can escape. If you
then smell gas, stop and follow “C” in the safety information. If you do not
smell gas, proceed to step 4.
4. Turn the knob to the “·” (pilot) position.
5. Depress the knob fully (until star disappears below housing) and after
30 seconds, whilst keeping the knob depressed, repeatedly press the
igniter button (for up to 40 seconds) until the pilot flame ignites.
Warning: Keep your face clear of the combustion chamber opening while
pressing the igniter.
activated its safety shut-off feature. In this case, wait 60 seconds for the
gas control to reset.
6. Keep the knob depressed for 20 seconds after the pilot flame lights. The
pilot can be checked by looking through the large opening below the gas
control.
7. Release the knob and check the pilot is still alight.
8. If the pilot has failed to light or has not remained alight, turn the gas control
knob to the "z” (off) position. Wait five (5) minutes for any unburnt gas to
escape and then begin again at step 3.
Note: Failure to wait five (5) minutes may result in a fire or explosion.
9. When the pilot flame remains alight with the gas control knob released,
turn the knob anticlockwise to the setting of ‘6’. This will give a water
temperature of about 60°C.
10. Refer to “Temperature Adjustment” on page 5, if further temperature
adjustment is required.
11. Replace the access cover.
The main burner will now automatically ignite when heating is required and
extinguish when the water has been heated to the set temperature. If the main
burner does not light at the selected setting, the water may already be at the
selected temperature.
Note: Never press the igniter button while the top knob is in a numbered
position.
27
LIGHTING THE WATER HEATER
TEST THE WATER HEATER AFTER INSTALLATION
•
•
•
•
The operation of the water heater must be thoroughly checked by the
installer.
The burner flame must light smoothly and quickly from the pilot flame, and
must go out quietly and completely.
The main burner flame must be stable, although slight lifting at the front
edge of the burner is acceptable when the burner is cold.
The main burner flame should be blue, with a clearly defined inner cone -
luminous yellow or "floating" flames are not acceptable, and must be
corrected by opening the air shutter (refer to “Air Shutter” on page 28).
•
Check the test point pressure and compare with the rating label. The
pressure regulator is not adjustable and if the test point pressure is not
within 5% of the specified value, refer to Rheem or their Accredited Service
Agent.
•
•
If unable to get the water heater working properly, contact the nearest
Rheem Service Department or their Accredited Service Agent.
When satisfied everything is working properly instruct the user in the correct
method of operation.
AIR SHUTTER
The air shutter is a hinged flap in the burner aeration tube. It may require
adjustment on installation.
•
•
For a Propane and Butane model, the air shutter should be fully open.
For a Town and TLP model, the air shutter should be within 10 mm of the
top of the burner aeration tube.
•
The shutter is held in place by a screw on the side of the burner aeration
tube.
Note: A Natural gas model does not have an air shutter.
28
LIGHTING THE WATER HEATER
CLOSE DOWN PROCEDURE
1. Turn the gas control knob to the
leave the pilot flame alight however
the main burner will not be able to
light.
2. Turn the gas control knob to the
"z" (off) position. This setting shuts
the gas control down completely.
DRAINING THE WATER HEATER
To drain the water heater:
•
Turn off the water heater (refer to “To Turn Off The Water Heater” on
page 25).
•
•
Close all hot water taps.
Operate the relief valve release lever - do not let the lever snap back or you
will damage the valve seat.
Operating the lever will release the pressure in the water heater.
•
•
Undo the union at the cold water inlet to the water heater and attach a hose
to the water heater side of the union.
Let the other end of the hose go to a drain.
Operate the relief valve again.
This will let air into the water heater and allow the water to drain through the
hose.
29
WATER SUPPLIES
Your water heater is manufactured to suit the water conditions of most Australian
metropolitan supplies. However, there are some known water supplies which can
have detrimental effects on the water heater and its operation and/or life
expectancy. If you are unsure of your water quality, you can obtain information from
your local water supply authority.
ANODE
In areas where the total dissolved solids (TDS) exceeds 600 mg/L it is possible the
black anode, which is the standard anode fitted to the water heater, may be
excessively active. To alleviate this, the black anode should be replaced with one
colour coded blue. Where the TDS of the water is less than 40 mg/L, such as when
the water has been deionised or is from an alpine supply, a high potential anode,
colour coded green, should be used. The changing of anodes must be carried out
by a plumber or authorised service person.
CAUTION
If your water supply has a TDS greater than 600 mg/L and the anode has not been
changed to a blue one, there is the possibility hydrogen gas could accumulate in the
top of the water heater during long periods of no use.
If, under these conditions, the water heater has not been used for two or more
weeks the following procedure should be carried out before using any electrical
appliances (automatic washing machines and dishwashers) which are connected to
the hot water supply.
The hydrogen, which is highly flammable, should be vented safely by opening a hot
tap and allowing the water to flow. There should be no smoking or naked flame near
the tap whilst it is turned on. Any hydrogen gas will be dissipated. This is indicated
by an unusual spurting of the water from the tap. Once the water runs freely again,
any hydrogen in the system will have been released. In areas where this is likely to
occur, the householder should be instructed by the installer on how to dissipate the
gas safely.
SATURATION INDEX
The saturation index is used as a measure of the water’s corrosive or scaling
properties. In a corrosive water supply, the water can attack copper parts and cause
them to fail. In a scaling water supply calcium carbonate is deposited out of the
water onto any hot metallic surface. Where the saturation index is greater than
+0.40, the water is scaling and an expansion control valve* must be fitted on the
cold water line after the non-return valve.
* Refer to the cold water connection detail on page 22.
WATER HEATERS NOT INSTALLED IN ACCORDANCE WITH THE ABOVE
ADVICE WILL NOT BE COVERED BY THE WARRANTY.
30
RHEEM MAINS PRESSURE WATER HEATER WARRANTY
– AUSTRALIA ONLY –
WARRANTY CONDITIONS
1. This warranty is applicable only to water heaters
manufactured from 1st September 2005.
Accredited Service Agent’s premises and the installed site
shall be the owner’s responsibility.
2. The water heater must be installed in accordance with the 5. Where the water heater is installed in a position that does
Rheem water heater installation instructions, supplied with
the water heater, and in accordance with all relevant
statutory and local requirements of the State in which the
water heater is installed.
not allow safe, ready access, the cost of accessing the site
safely, including the cost of additional materials handling
and / or safety equipment, shall be the owner’s
responsibility.
3. Where a failed component or water heater is replaced 6. The warranty only applies to the water heater and original
under warranty, the balance of the original warranty period
will remain effective. The replaced part or water heater
does not carry a new warranty.
or genuine (company) component replacement parts and
therefore does not cover any plumbing or electrical parts
supplied by the installer and not an integral part of the
water heater, e.g. pressure limiting valve; isolation valves;
non-return valves; electrical switches; pumps or fuse.
4. Where the water heater is installed outside the boundaries
of a metropolitan area as defined by Rheem or further than
25 km from a regional Rheem branch office, or an 7. The water heater must be sized to supply the hot water
Accredited Service Agent, the cost of transport, insurance
and travelling costs between the nearest Rheem
demand in accordance with the guidelines in the Rheem
water heater literature.
WARRANTY EXCLUSIONS
1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RHEEM WATER
HEATER WARRANTY, HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER
WARRANTY TO BECOME VOID AND MAY INCUR A SERVICE CHARGE AND / OR COST OF PARTS.
a) Accidental damage to the water heater or any component,
including: Acts of God; failure due to misuse; incorrect
installation; attempts to repair the water heater other than
by a Rheem Accredited Service Agent or the Rheem
Service Department.
b) Where it is found there is nothing wrong with the water
heater; where the complaint is related to excessive
discharge from the temperature and / or pressure relief
formation in the water ways of a solar water heater system:
without a freeze protection system; with a freeze protection
system where the electricity supply has been switched off
or has failed; (Hiline) installed at an altitude more than
600 metres above sea level; (Loline) installed at an altitude
more than 800 metres above sea level; where the system
has not been installed in accordance with the water heater
installation instructions.
valve due to high water pressure; where there is no flow of e) Where the water heater is located in a position that does
hot water due to faulty plumbing; where water leaks are
related to plumbing and not the water heater or water
heater components; where there is a failure of gas,
electricity or water supplies; where the supply of gas,
electricity or water does not comply with relevant codes or
acts.
not comply with the Rheem water heater installation
instructions or relevant statutory requirements, causing the
need for major dismantling or removal of cupboards, doors
or walls, or use of special equipment to bring the water
heater to floor or ground level or to a serviceable position.
f) Repair and / or replacement of the water heater due to
scale formation in the waterways or the effects of corrosive
water when the water heater has been connected to a
scaling or corrosive water supply as outlined in the
Owner’s Guide and Installation Instructions booklet.
c) Where the water heater or water heater component has
failed directly or indirectly as a result of: excessive water
pressure; excessive temperature and / or thermal input;
blocked overflow / vent drain; corrosive atmosphere; ice
formation in the pipe work to or from the water heater.
d) Where the solar water heater or solar water heater
component has failed directly or indirectly as a result of ice
g) Breakage of collector glass for any reason including hail
damage. (We suggest that the collector glass be covered
by your home insurance policy).
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY
AND ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER
CONSEQUENTIAL LOSS EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER
HEATER, OR DUE TO LEAKAGE FROM FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR
OTHER MATERIALS CAUSED BY WATER TEMPERATURE, WORKMANSHIP OR OTHER MODES OF
FAILURE.
31
RHEEM MAINS PRESSURE WATER HEATER WARRANTY
– AUSTRALIA ONLY –
WARRANTY
Rheem will:
a) Repair or, if necessary replace any Rheem water heater; or
b) Replace any component (or, if necessary, arrange the installation of a new water heater),
which falls within the Warranty Periods specified below, subject to the warranty conditions and exclusions.
Installation
Model
Period
Warranty
All Components (from date of installation)
Year New component or water heater (at Rheem’s sole
discretion), free of charge, including labour.**
All installations
All models
1
Sealed System * (from date of installation)
Water heater installed in a “single-
family domestic dwelling with a
thermostat setting below 76°C”
Year New sealed system component, free of charge, including
Heat Pump
2
labour.**
Cylinder and SuperFlue (from date of installation)
Rheemglas
RheemPlus
Loline
Hiline
Heat Pump
Years
2 & 3
New water heater, free of charge, including labour.**
Years New water heater, free of charge, with installation and
4 & 5 labour costs being the responsibility of the owner.
Water heater installed in a “single-
family domestic dwelling with a
thermostat setting below 76°C”
Years
Stellar
Optima
Heavy Duty
New water heater, free of charge, including labour.**
2 to 5
Years New water heater, free of charge, with installation and
6 to 10 labour costs being the responsibility of the owner.
Rheemglas
RheemPlus
Loline
Hiline
Heat Pump
Stellar
Optima
Heavy Duty
Years New water heater, free of charge, with installation and
2 & 3 labour costs being the responsibility of the owner.
Water heater installed in any other than
a “single-family domestic dwelling with
a thermostat setting below 76°C”
Years New water heater, free of charge, with installation and
2 to 5 labour costs being the responsibility of the owner.
Solar Collector (from date of installation)
SCT200
SBT200
NPT200
Years New solar collector, free of charge, with installation and
2 to 5 labour costs being the responsibility of the owner.
All installations
Notes:
* The Sealed System includes components that carry refrigerant only, e.g. Compressor, Condenser, TX Valve, Receiver/Drier,
Evaporator and associated pipe work.
** Refer to items 4 and 5 of warranty conditions.
Rheem reserves the right to transfer fully functional components from the defective water heater to the replacement water heater
if required. The term “water heater” used in the Warranty, Warranty Conditions and Warranty Exclusions means the Rheem
supplied water heater(s), solar storage tank(s), solar collector(s), kit(s) and components.
In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide the owner under
certain circumstances with certain minimum statutory rights in relation to your Rheem water heater. This warranty must be read
subject to that legislation and nothing in this warranty has the effect of excluding, restricting or modifying those rights.
FOR SERVICE TELEPHONE
RHEEM AUSTRALIA PTY LTD
131 031 AUSTRALIA
A.B.N. 21 098 823 511
0800 657 335 NEW ZEALAND
or refer local Yellow Pages
NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be
accepted for any consequences, which may arise as a result of its application.
122001B
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